Get Help & Support
Support services and assistance programs for Arbor Lodge residents — from reporting a problem to the city, to help with disability access, mental health, utility bills, housing, and immigration.
Report a Problem
PDX 311 (or dial 3-1-1) is your first call for any local government service need in Multnomah County — food, housing, energy assistance, emergencies, health support, and more. Open 7 days a week, 7 a.m.–8 p.m., excluding federal holidays.
The PDX Reporter app lets you report problems and maintenance issues — including tents — directly to city bureaus from your phone.
The Homelessness Toolkit covers policy, laws, and information about houseless communities.
People with Disabilities & Older Adults
- Aging and Disability Hotline: 503-988-3646 or adrc@multco.us
- Disability Resources
- AARP Social Connections
- Trimet LIFT Grocery Pick-Up Service
- Store to Door — 503-200-3333
- Meals on Wheels — 503-736-6325
- Senior Loneliness Line: 503-200-1633
- Upstream Access — cross-disability community resilience support
- PGE – Powering Medical Devices
Mental Health
- 988 Suicide & Crisis Lifeline: call or text 988, 24/7
- Multnomah Behavioral Health Call Center: 503-988-4888
- Lines for Life Crisis Line: 800-273-8255
- Cascadia Behavioral Healthcare
Substance Use & Addiction
- Multnomah County Addiction Treatment: connects you to county-contracted treatment providers — detox, outpatient, residential, medication management. No insurance required.
- Alcohol & Drug Helpline (Lines for Life): 1-800-923-4357
Domestic & Sexual Violence
- Domestic Violence Resource Center 24-Hour Crisis Line: 503-469-8620 or 1-866-469-8600
Utility Assistance
- Portland General Electric income-qualified discount program
- NW Natural income-qualified bill discount program
- Portland Water Bureau financial assistance
Housing
- Rental Services Office — tenant rights, rental assistance, dispute resolution
- Legal Aid Services of Oregon — free legal help for tenants facing eviction; call (888) 585-9638
- Buying a Home
- Home Repair & Ownership Retention
- Home Water Leak Repair Program
